Terms & Conditions

1. About Cherries Musical

Cherries Musical is an Indian online retailer dedicated to providing high-quality musical instruments and accessories from trusted global brands. Our mission is to inspire creativity and make music accessible to everyone — from beginners to professionals.

We offer guitars, keyboards, drums, studio gear, wind instruments, and more — all sourced from authorized distributors to ensure authenticity, quality, and performance.

2. Agreement to Terms

By using this website, you acknowledge that you have read, understood, and accepted these Terms. This applies whether you are simply browsing or placing an order.

We reserve the right to modify, update, or replace any part of these Terms at any time. The latest version will always be available on this page. Continued use of our website after updates constitutes your acceptance of those changes.

3. Eligibility

To use this website or make a purchase, you must be at least 18 years old. By placing an order, you confirm that you are legally capable of entering into a contract and that you are using the website for personal, non-commercial purposes.

If you are purchasing on behalf of an organization, you represent that you have the authority to bind that entity to these Terms.

4. Account Registration

You can browse our website freely without registration. However, creating an account allows you to track orders, save preferences, and access exclusive offers.

You agree to provide accurate, complete, and updated information when registering. You are responsible for maintaining the confidentiality of your login credentials and all activities under your account. If you suspect any unauthorized access, please notify us immediately.

5. Orders, Payments, and Pricing

Placing Orders: All products displayed on our website are subject to availability. By placing an order, you agree to purchase products in accordance with these Terms.

Payments: We accept secure payments through authorized gateways including major debit/credit cards, UPI, and net banking options.

Pricing: All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise. Prices may change without prior notice.

Order Confirmation: Once your order is placed, you’ll receive an acknowledgment email. A separate confirmation will be sent once the order is processed and dispatched.

Cancellation: Orders can be canceled before dispatch. Once shipped, cancellations fall under our Return & Refund Policy.

6. Product Information and Availability

We strive to ensure all product descriptions, specifications, and images are accurate. However, slight variations in color, finish, or packaging may occur due to manufacturing or display differences.

We reserve the right to modify, discontinue, or replace products at our discretion. If an item you ordered becomes unavailable, we’ll notify you promptly and offer an alternative or refund.

7. Shipping and Delivery

We deliver across India through trusted logistics partners. Please refer to our Shipping Policy for details on delivery timelines, charges, and tracking.

While we aim for timely delivery, certain external factors (weather, transportation issues, or regulatory restrictions) may cause delays. Cherries Musical is not responsible for delays beyond our control.

8. Returns, Refunds, and Exchanges

We want you to be completely satisfied with your purchase.

Returns are accepted within the specified period for products that are unused, undamaged, and in their original packaging. Opened or used items may not be eligible due to quality and warranty concerns.

Refunds are processed via the original payment method, as detailed in our Return & Refund Policy. We recommend reviewing the policy thoroughly before initiating a return or exchange.

9. Use of the Website

You agree to use our website responsibly and lawfully. You must not:

• Access restricted areas or data without authorization.
• Attempt to interfere with or disrupt website functionality.
• Upload or transmit malware, spam, or harmful software.
• Use the website for any illegal or unethical purpose.

Violations may result in suspension of access and potential legal action.

10. Intellectual Property

All content on the Cherries Musical website — including text, logos, product images, videos, and designs — is the intellectual property of Cherries Musical or its content partners.

You may not copy, reproduce, or distribute any material without prior written consent. Unauthorized commercial use of our content may lead to legal consequences.

11. Indemnification

You agree to indemnify and hold Cherries Musical, its team, affiliates, and partners harmless from any claims, losses, or damages resulting from your breach of these Terms, misuse of our website or products, or violations of law or third-party rights arising from your activities.

12. Limitation of Liability

Cherries Musical is not responsible for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability, if any, is limited to the amount paid for the specific product in question. Nothing in these Terms excludes liability where prohibited by Indian law.

13. Privacy and Data Protection

We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of data as described in that policy.

14. Force Majeure

Cherries Musical will not be held liable for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, strikes, technical failures, or government actions.

15. Governing Law and Jurisdiction

These Terms are governed by and interpreted in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of courts in India.

16. Changes to Terms

We may modify or update these Terms at any time without prior notice. Revised Terms will be posted on this page, and your continued use of the website constitutes acceptance of those changes.

17. Contact Us

If you have any questions about these Terms, your orders, or our products, please reach out to us: